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Selecting Package Performances

You can select your performances and seats online as soon as you buy your package.

If you need assistance at any time in the process of selecting your package performances online, simply call NextStop Box Office at (703) 481-5930. Do not close your internet browser window.

A few rules:

  • Seating is limited. You must select your performances at least 2 hours prior to showtime. If you arrive at the theatre without having redeemed your package/subscription for tickets for the event, you may not be granted admission.

Select the appropriate type of seats. When you select your performance date, you will be given the option of selecting:

  • General Admission

  • Front Row

  • Wheelchair

  • Wheelchair Companion

  • Free Standing Chair (armless chair, at the top of the stairs)

If the type of seating you need is not available (for example, if you need a front row seat because you cannot climb stairs and Front Row is not displayed), you will need to choose a different performance. Other seating preferences (such as second row seating, center seating, or aisle seating) may only be chosen by getting to the theatre early (at least 30 minutes prior to showtime) and picking your seat before someone else does. Select your performance dates as soon as possible to avoid Front Row, Wheelchair, and other options being sold out. If you have any questions about choosing accessible seating, please call (703) 481-5930.

Step 1: Login to your account  

*If it is your first time logging on, type in your e-mail address and click “I don’t know my password.” You will receive an e-mail to reset and create your password to use with your NextStop account.*

If you bought by mail or by phone and did not give us an e-mail address, please call NextStop Box Office at (703) 481-5930 to select your package performances.

Step 2: Select “Redeem your package/subscription for tickets to an event” from the “My Account” menu

If you do not see this option, double-check that you logged in using the same e-mail address you provided us when you purchased your package.

Step 3: Follow the on-screen instructions

  • Select the event name you want to redeem your package/subscription for from the drop-down menu

  • Select a performance time/date from the calendar

  • You will now see tickets priced at $0 available for each package you bought

  • Submit your order by checking out as if you were buying tickets

Again, if you get stuck, simply stay where you are on the screen, and call NextStop Box Office at (703) 481-5930. They’ll walk you through everything.