When a performance is sold out, we start selling “standby” tickets 1 hour before each performance in person, at the theatre box office only.
If someone with seats for the performance doesn’t show up by show time, a Standby Ticket holder takes their place in the theatre.
You must pay for your ticket to be put on the waiting list. If there are not enough cancellations or no-shows at curtain time for you to be seated, we’ll immediately issue a refund of your “Standby” ticket or help you select another available performance of the same show.
There is seating in the lobby as well as beverages and snacks at The Bar Car that you can enjoy while waiting. Each member of your party must be present (or near the lobby) when your name is announced, or your “Standby” ticket will be immediately refunded and the next patron on the list will be announced.